 |
Commercial, Public, Residential, Government Surveillance Systems, Telecommunication, and Computer Networks Alternative Business Solutions, Inc. provides alternative growth and service solutions for clients with expanding corporate visions. The value ABS can offer is to bring creative and innovative concepts to new or existing processes in order to improve customer service, lower operating costs and increase revenue and productivity. Currently ABS specializes in an array of service offerings to residential, small business, public communications and large national corporations. ABS’ low cost turnkey approach to telephone system installation, repair and maintenance has enabled it to become a national service corporation. Through strategic alliances, ABS provides services in virtually every state in the nation. Project Management ABS provides an array of Project Management services ranging from procurement, planning, contractor acquisition and Quality Assurance, to turnkey and account maintenance. The marketplaces for project management include surveillance systems, public communications, public internet access kiosks, information kiosks and ATM’s. ABS has experience with large malls, hotels, truck stops and international airports. ABS offers an alternative solution to traditional project management concepts. Telecommunications Consulting If the task is developing a business case or profitability analysis, understanding or submitting requests for proposals, ABS offers the solution. The ABS team, along with its’ alliances, has experienced most business financial issues in the traditional marketplace. ABS has the ability to present innovative concepts and recommendations in order for your management team to make the right decision. ABS’ objective is to provide the best quality service, maintain your systems, lower your costs and improve your margins and performance. Digital Video Surveillance Alternative Business Solutions, Inc. ( ABS ) offers competitive digital surveillance products and solutions to fit any budget. ABS has dedicated its’ research in the field of digital video surveillance systems to provide the most reliable and state-of-the-art systems on the market. ABS has stayed in the forefront of the latest technology to assure our continuing ability to deliver applications and service that meets the growing demands of the security industry. Digital Surveillance brings security camera products and remote video to a new level. Monitor your store, office, restaurant, warehouse, home, or remote vacation home remotely. Supervise your business or home while away from your business. Watch security camera activities anywhere worldwide. A digital surveillance system offers live remote video monitoring from home or another computer. Digitally record up to 3 months or longer and retrieve archived digital video instantly. In addition, ABS provides the edibility to control heating, air conditioning, and lighting prior to when you arrive. National Operations Center ABS has designed a national operations center located in Media, PA. (20 minutes from Philadelphia). The center is staffed with dedicated employees committed to provide the best Quality service support in the country. Whether the support requirements are for telecommunications systems, surveillance systems, public Internet access kiosks, information kiosks, ATM’s, equipment monitoring or other areas of support, ABS can offer an Alternative Solution to costly operation centers for your company. Currently, ABS’ center includes 24-hour live repair service, refund processes, equipment monitoring, technical support, monthly reporting, and asset management. To achieve the highest level of service, ABS has invested a considerable amount of money and effort in computer networks systems, software, and telecommunication systems, along with local and long distance access, to exceed any service requirement you may have. National Coverage Installation - ABS prides it’s self in the ability to install equipment in virtually every state of the nation, including Alaska and Hawaii. More importantly, however, ABS technicians have been trained to do it right the first time “The Quality Way”. Unlike other service companies who serve metropolitan areas, ABS serves large cities along with the most rural areas. ABS’ installation force is well in excess of 300 technicians. ABS technicians are trained to install a variety of systems and equipment from numerous manufacturers. Maintenance - ABS’ reputation for Quality maintenance is one of the highest in the country. Whether ABS maintains what they install, or maintains equipment installed by another company, ABS’ repair technicians protect your investment. In addition to normal work hours, ABS offers 7 days / 24 hours service when required. ABS’ highly trained repair force will see to it that your equipment is working and servicing your customer. History Alternative Business Solutions, Inc, (ABS), was founded in 1994 by R. Michael Harding, President. ABS was created as a result of Michael’s aggressive desire to provide a high Quality, low cost servicing alternative to the telecommunications industry. During the first two years, ABS provided numerous services including project management, installation and maintenance, and consulting to several large companies. ABS’ employee base quickly increased and strategic alliances were formed. In the following years, ABS has created a National Operations Center for their customers and has an employee base of 23 corporate support employees and has over 300 service technicians nationwide, including Alaska and Hawaii. Client Experience Currently
maintaining and managing accounts for the Army and Air
Force Exchange Service (AAFES). USAirways
AT&T
Other Clients
Location ABS’ corporate
office is strategically located in Aston,
Pennsylvania. Aston is approximately fifteen miles
south of Philadelphia and fifteen miles north of
Wilmington, Delaware. The office is in close
proximity to Interstate 95, just fifteen minutes from the
Philadelphia International Airport. Email: mharding@absincorporated.com R. Michael Harding, President Michael Harding’s telecommunications career started in 1971 with the Diamond State Telephone Company, currently Bell Atlantic. Mr. Harding held numerous technical positions including central office switching up to residential and commercial installations and maintenance. Michael was then promoted into management for Bell of Pennsylvania, and responsible for operations. He was
subsequently promoted into the public communications
department, Since that time, Mr. Harding acquired the ability and knowledge to provide major remote surveillance systems nationwide. Email: mharding@absincorporated.com Administration BS offers a wide variety of crucial administrative tasks. The national administrative support department was developed to assist clients manage those difficult, yet required, reporting duties. Whether you have a short term or long term service requirement, ABS can help. ABS’ monthly financial reports give your management team a clear picture of project status. Graphs, ratios, and other key reports are an essential ingredient of ABS’ financial reporting package. Monthly reconcilement of large batches of quantitative information, such as telephone numbers and physical equipment offers you precisely where your investment is located. Customer Support ABS offers a unique and alternative solution for customer support services. Their round the clock live repair answer service, coupled with their highly experienced service representatives, provides the answer to traditional high corporate costs. ABS is able to blend a variety of databases together to match and interface with yours. Knowing who is the customer and how to meet their requirements is paramount within the ABS customer support team. ABS employees are proud to support, protect, and serve your company. Technical Support ABS offers both outside and inside technical support. They employ over 300 service technicians throughout the United States, including Alaska and Hawaii. Each technical representative is highly trained in all aspects of telecommunications. When ABS is representing your company, ABS is your company. Your company will be able to expand additional revenue opportunities without the high cost of adding headcount and remote office space. If your need is inside technical support, ABS has the solution. ABS will tailor any process to meet your service requirements. Operational Support The operational support ABS provides will make your company more productive. Traditionally, operations support was purely an expense issue to companies. ABS can provide these services at a lower cost and improve the quality of service that all companies are looking for. Lowering costs, improving margins, and providing the highest level of quality service is what ABS does best. Whether you need a short term or long term solution with regards to operations support, ABS has the answer and is dedicated to meet to meet and exceed all of your service requirements. Contact Us Telephone: (610) 496-4044 FAX: (610) 494-0540 Mailing Address: Alternative Business Solutions,
Inc.
Mike
Harding, President Tom
McGilley, Project Manager
|
16,000 public telephones